Net Chat Plus
Net
Chat Plus allows visitors online access to information from a live credit
union employee 24-hours a day.
Net Chat Plus gives both credit union members and non members (visitors)
the ability to conduct online conversations with a credit union employee.
The Net Chat Plus feature allows communication during and after business hours, providing visitors with access to a credit union employee 24-hours a day.
Access Net Chat Plus From Many Sources
- Net Chat Plus can be accessed from your credit union's web site,
allowing both members and non members access.
- Net Chat Plus can also be accessed from your credit union's home
banking page, allowing access to members only.
- The Net Chat Plus feature can also be integrated with Call Center Member Relationship Plus (MRP), allowing chat conversations to be recorded in a call ticket for future tracking and follow-up purposes.
Personalized Service
With Net Chat Plus, visitors gain more personalized service by allowing them to ask questions and get the information they need from a live person. It is a great resource bringing credit unions closer to their members.
